Return and Refund Policy

Effective Date: June 1, 2026

We want you to be satisfied with your purchase.

Return Eligibility

Items may be returned within 30 days of delivery if they:

  • Are unused and in original condition
  • Include original packaging
  • Are not marked as final sale

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Personalized products
  • Clearance or final-sale items
  • Products damaged due to misuse

Return Process

To initiate a return, contact:

support@ironharbor.shop

Please include:

  • Order number
  • Reason for return
  • Photos if applicable

Refunds

Once the returned item is received and inspected, refunds will be issued to the original payment method.

Refund processing may take 5–10 business days depending on your financial institution.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.